1. Our commitment with regard to protecting your personal data
We, HAST PARIS SAS, whose registered office is at 47, Rue d'Aboukir - 75002 Paris, and registered in the Paris Register of Companies under No. 793 590 159 (hereinafter referred to as "HAST"), responsible for processing data, share with you how we collect, process and transfer your personal data, to offer you new services on a daily basis in respect of your rights.
We protect your privacy by ensuring the protection, confidentiality, non-alteration, availability and security of the personal data you entrust to us across all our communication channels.
We take all necessary measures to:
To achieve these goals, we implement appropriate technical and organizational measures to ensure that processing complies with the law applicable on personal data protection.
2. On what occasions do we collect your personal data?
Your personal data may be collected when:
3. What personal data do we collect and when do we collect it?
We collect data provided in connection with our business relationship including:
The information collected that is strictly necessary to offer you our services, is indicated by an asterisk and typically includes your name, postal address, email address, telephone number and date of birth.
We also collect personal data when you purchase our products. In particular, we collect data about the value and nature of your purchases, information about your orders, invoices and your customer experience using our online service.
4. How do we use your personal data?
We process personal data in a transparent and secure way. Your personal data is collected for the purposes detailed below.
4.1 Purpose of our personal data processing
4.2 Who receives your personal data?
We ensure that only authorized individuals within HAST can access your personal data when this access is necessary as part of our business relationship.
Our service providers may also be recipients of personal data strictly necessary for the performance of our services we have entrusted to them (e.g. delivery, online payment).
4.3 Where is your personal data stored?
Data is stored in compliance with French legislation and European regulations.
We may be required to share personal data with other companies in accordance with French law and European regulations, necessary in order to implement services you have contracted or subscribed to (e.g. Home delivery, using collection points).
As our service provider operates outside the European Union, we protect the confidentiality of your personal information and your rights by using the appropriate safeguards in line with the regulations applicable to personal data protection.
4.4 What is the retention period for your personal data?
The retention period for active data complies with recommendations from the CNIL and/or the applicable legal obligations:
|Types of personal data|
Retention period for active data
Your customer account data
|3 years from your last contact with HAST|
|ID documentation provided in connection with exercising rights of interrogation, access, rectification and objection|
1 year from the date of receipt by HAST
Your email address to send our newsletter (subject to your consent)
Until your consent is withdrawn
Data for managing lists of objections to receiving our newsletter
3 years from exercising the right to object to receiving our newsletter
13 months from setting the cookie on your computer.
After these time periods, we may proceed with data archiving, in particular to meet time requirements for legal actions.
4.5 Managing cookies
When visiting our website, we may, if you agree, set cookies on your computer through your browser. Cookies allow us to identify your computer when you register or confirm details and they identify your computer on subsequent visits. HAST partners and providers, or other companies may also need to set cookies on your computer. Some cookies are essential to browsing our website, including being able to effectively process orders. Removing them may cause difficulties during your visit to our website.
4. How to exercise your rights
With the aim to allow you to control our use of your personal data, you have the following rights:
You can exercise your rights:
• through your customer account
• by email, accompanied by a copy of your ID sent to: firstname.lastname@example.org
• by post accompanied by a copy of your ID by writing to HAST PARIS SAS Customer Service, 47, Rue d'Aboukir - 75002 Paris
If you want more information on the details of these rights, please contact us using the addresses mentioned above.
We will respond to your requests as quickly as possible and within a maximum of one month from receiving your demand.